Shipping policy

Queens will be posted on Tuesday's standard (royal mail 24 tracked) or express (royal mail special delivery next day before 1pm).

We do not accept returns as we cannot re-sell returned queens.

All dead-on arrival queens can be replaced if clear image of the deceased queen with the number clearly visible is emailed to us on the day of arrival. we will only replace the order once (we will not replace a replacement).

 

Please do contact us if you wish for a different despatch day.